Poor sound/video quality, excessive buffering, and/or delays in connectivity are all usually caused by stress or strain on the bandwidth your ISP provides for Internet connectivity. Please understand that many Internet users may be dialed in to your ISP, which can cause congested lines and use up most or all of the bandwidth.

If you are accessing us through a LAN (Local Area Network), you may experience similar problems as a result of the number of users and/or PCs on your LAN. This condition is almost always temporary, and if you try back later, you will usually experience better results.

You may also experience these types of problems when your computer's resources are limited.