>MP3 Help
What are MP3's? MP3's are digital audio files that have been sized down while still maintaining their original sound quality. Before there were MP3's, digital audio files took hours to download. But on a 56K modem, most MP3's can download in just a few minutes. MP3's are widely recognized as the most popular format for storing and listening to music on the World Wide Web.
What software do I need to play MP3's? Although you can play MP3's on just about any audio player, we recommend, Windows Media Player, RealPlayer, or Winamp.
How do I save or download MP3s for later playback? There are a few different processes, depending on how your player is set up. After you click the Download link, the song should either save itself automatically to a temporary directory, or a personal folder or directory on your hard drive. Or you might get a pop-up prompting you to "Open the file" or "Save to Disk." In this case, choose "Save to Disk." Your computer will then ask you where you would like to save the file. Choose a destination you can remember so you can find the MP3 later.
Most players have a settings area where you can specify how you'd like to download songs. Try playing around with these settings to see which process you like best.
If you're still having trouble downloading MP3s, a quick solution is to right-click the Download link (or left click and hold if you're on Macintosh), left-click Save Link As or Save Target As, name the file and click save. You might also need to configure or "fine-tune" your browser settings.
I saved an MP3 file, but I can't find it on my computer.
Use your computer's Find command and type in *.mp3 as the file name, looking in all directories (C: for most computers). This tells the computer to look for any MP3 files on your hard drive. Your browser typically will save by default to a temporary folder like C:/temp or something similar. Many programs prefer you save downloads into their default folder, which can make finding songs a little confusing. You can avoid this situation by creating a new folder that you use to store all of your MP3 downloads. Or, choose to save all downloads to your desktop. Either way, your files won't get buried deep inside your computer where you can't find them.
My download cut off. What do I do? If your dowload cuts off prematurely, go back to the download page and click on the download button again. A link to the download page is emailed to you after you complete your order.
Is it safe to use my credit card? We utilize advanced Internet technologies to make online purchasing as secure as it is convenient. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. For more details, read our Privacy Policy.
Here at Oneplace, we deal with online shopping issues every day, and believe that the risks are much lower than most offline situations while the benefits are far greater. Just relax and shop happily!