Currently WebTV Users are not able to listen to RealAudio files that are encoded with version 5 or later (G2), because of the limitations of WebTV. We apologize for the inconvenience. Here is a statement from WebTV:

"WebTV has created a special version of the RealAudio Player, and it is bundled into their software updates. The most current version of WebTV is version 1.3. The Player they have included in this software equates to the RealAudio Player version 3.0. Note that an earlier version of WebTV had a version of the RealAudio Player that would not play RA files served by the RealServer version 4.0. This problem was fixed in the version 1.3 release of WebTV. We recommend that you update the WebTV software if you cannot play RA files from a number of RealAudio sites. To keep up with Player updates for WebTV, continue to upgrade the WebTV software."

For additional help with WebTV, please visit help.webtv.net.